Shipping policy


Thank you for shopping with NutraPatch!

We are committed to delivering your orders quickly and efficiently. Below, you'll find all the important details about our shipping process, including shipping methods, rates, delivery times, and more.

Shipping Methods & Delivery Times

We offer several shipping options to ensure your order reaches you in a timely manner. Here’s what you can expect:

1. Domestic Shipping

  • Standard Delivery:
    Typically delivered within 2-3 business days. Delivery time may vary depending on your location.
  • Expedited Shipping:
    For faster delivery, we offer next-day shipping within the UK, typically arriving within 1 business day.

2. International Shipping

  • Standard International Shipping:
    For international orders, delivery typically takes between 7-12 business days, depending on the destination country.
  • Expedited International Shipping:
    If you need your order faster, we offer expedited shipping options. The delivery time varies based on the destination, but it is usually within 3-7 business days.

Order Processing Times

All orders are processed within 1 business day of receipt, excluding weekends and public holidays. Please note that during busy periods, such as holidays or promotional events, processing times may take a little longer. We’ll always keep you updated if any delays occur.

Shipping Rates

The shipping cost for your order is calculated based on the shipping method, delivery destination, and the weight of your items. You can view the shipping cost for your order once you add items to your cart and proceed to checkout. The exact shipping fee will be shown before you confirm your purchase.

Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the status of your order through our shipping partner’s website.

Shipping Address Accuracy

Please ensure that your shipping address is accurate and complete when placing your order. We are not responsible for shipments that are delayed, lost, or sent to the wrong address due to incorrect or incomplete address information provided by the customer. If an address correction is necessary, any additional charges will be the responsibility of the customer.

International Orders & Customs Duties

For international orders, customs fees, import duties, and taxes may apply once your order arrives in the destination country. These fees are the customer’s responsibility and are not covered by NutraPatch. Please check with your local customs office for more details on any charges that may be applied.

Lost or Delayed Shipments

If your order is lost or significantly delayed, please contact our customer support team at info@nutrapatch.uk. We will work with the shipping carrier to investigate the issue and help resolve it as quickly as possible. If a shipment is lost, we’ll take the necessary steps to ensure you receive your order or assist in issuing a refund, depending on the situation.

Weekend & Holiday Shipping

Please note that our shipping partners do not operate on weekends or public holidays. As a result, delivery and shipment times may be affected during these periods. We recommend planning ahead for any holiday orders to ensure timely delivery.

Contact Us

If you have any questions about shipping or need assistance with your order, please don’t hesitate to reach out to us. You can contact us at:

Email: info@nutrapatch.uk